Cookie Policy

Last updated: 19 November 2025

This Cookie Policy explains how Globalio LLC ("DirectChimp", "we", "us" or "our") uses cookies and similar technologies on the DirectChimp website and application (together, the "Service").

This Policy should be read together with our Privacy Policy and Terms & Conditions. By continuing to use our Service after seeing our cookie banner, you agree to the use of cookies as described in this Policy, unless you adjust your browser or cookie settings.

1. What are cookies?

Cookies are small text files that are stored on your device (such as your computer, tablet or smartphone) when you visit a website. They allow the website to recognize your device, remember your preferences and help us understand how the Service is used.

In addition to cookies, we may use similar technologies such as local storage, pixels, tags or scripts that perform similar functions. In this Policy, we refer to all of these technologies collectively as "cookies".

2. Types of cookies we use

We may use the following categories of cookies on the DirectChimp Service:

2.1. Strictly necessary cookies

These cookies are essential for the operation of the Service and cannot be switched off in our systems. They are usually set only in response to actions made by you, such as setting your privacy preferences, logging in, submitting forms or maintaining a secure session.

Without these cookies, the Service may not function properly. Because they are strictly necessary, you cannot disable them via our cookie banner, but you can block them in your browser settings (which may affect the functionality of the Service).

2.2. Functional (preference) cookies

Functional cookies allow the Service to remember choices you make, such as your selected language, region, basic account preferences or saved form data, to provide more personalized features.

If you disable these cookies, some or all of these functions may not work as intended, and you may need to enter your preferences manually each time.

2.3. Analytics and performance cookies

Analytics cookies help us understand how visitors use our Service, which pages are most frequently visited, how users navigate through the website and whether they encounter errors. This information is used in aggregate form to improve the performance and user experience of the Service.

For example, we may use analytics tools provided by third parties (such as web analytics platforms) that set their own cookies to collect usage statistics. Where required by law, we will ask for your consent before using analytics cookies.

2.4. Marketing and tracking cookies

Marketing cookies may be used to track visitors across websites and display relevant ads. These cookies can be set by us or by third-party partners (such as advertising networks or social media platforms).

We currently focus our Service primarily on B2B sourcing and may use only limited marketing cookies. If we use such cookies, we will inform you in our cookie banner and, where required by law, ask for your consent before placing them.

3. Examples of cookies used on the Service

The specific cookies used on the DirectChimp Service may change over time as we improve or modify our website and application. By way of example, we may use:

• cookies to remember your selected interface language (for example, English or Slovak);
• session cookies to keep you logged in to your account while you navigate;
• cookies used by analytics tools to collect aggregated usage statistics; and
• cookies used by our hosting or security providers to ensure stability and security of the Service.

If we implement a detailed cookie list within the application, we may provide more precise information (name of cookie, provider, purpose, expiration) either in this Policy or in the cookie banner.

4. How to manage or disable cookies

You have several options for managing cookies used on the Service:

• Cookie banner: Where required by law, we show a cookie banner when you first visit the Service. You can use this banner to accept or reject certain categories of cookies (for example, analytics or marketing cookies).
• Browser settings: Most web browsers allow you to control cookies via their settings, including blocking or deleting cookies. You can usually find these settings in the "Options", "Tools" or "Preferences" menu of your browser, or in the help section.
• Third-party opt-out tools: Some analytics and advertising providers offer their own tools for opting out of tracking (for example, browser add-ons or opt-out pages).

Please note that if you block or delete cookies, some parts of the Service may not work properly or may become unavailable.

5. Third-party cookies and services

Some cookies used on the Service may be set by third parties, such as:

• analytics providers (for example, tools that measure traffic and usage);
• payment providers (for example, to detect fraud and ensure secure transactions);
• communication tools (for example, chat widgets or support systems integrated into the Service); or
• hosting, security or performance optimization services.

These third parties may use their own cookies in accordance with their privacy and cookie policies. We encourage you to review their policies for more information on how they use cookies.

6. Relationship with our Privacy Policy

Information collected through cookies may be combined with other personal data we hold about you, for example, when you are logged in to your DirectChimp account or when you communicate with us. In such cases, the processing of your data is also governed by our Privacy Policy.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time, for example, to reflect changes in the cookies we use, changes in legal requirements or improvements to the Service. The updated version will be published on our website and will indicate the date of the last update.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Contact

If you have any questions about this Cookie Policy or our use of cookies, you can contact us at:

Email: info@directchimp.com

Globalio LLC, 4 Peddlers Row, Newark, DE, 19702, United States of America